FAQs

What is your office all about?

We are not an assembly line, multi-doctor practice with long wait times, and grumpy staff members. We see patients on time. We don’t treat you like a number. Our space is warm, open and friendly.

We take the time to explain things to you. Your insurance/costs, the finer points of the exam, and the recommendations for your ocular health – we try and make sure these important things are clearly explained to you.

Our office is easily accessible online. Appointment scheduling and contact lens orders are both available via our website whenever it’s convenient for you. And Dr. Tom is happy to answer follow-up questions via email if needed.

How much does an exam cost?

A comprehensive eye exam with a refraction (the process by which the doctor determines your prescription) for glasses is $107. If you would like a contact lens prescription, you need a contact lens exam as well. The contact lens exam fees range from $55 to $150 depending on the complexity of the fit and history with contacts. Contact lens prescriptions are only valid for one year.

Do you accept insurance?

We accept vision plans for routine eye exams (i.e. glasses and contact lens exams). We accept VSP, EyeMed, Blue View Vision and CignaVision. If you do not see your plan listed, contact your benefit provider to see if we are a participating ROUTINE VISION provider for your plan. Your benefit provider will also be able to tell you if you are eligible for services at our office. Most medical insurance plans offer vision coverage through a vision insurance company, not through the medical plan. Please note we no longer accept FEP Blue Vision, Avesis,  CompBenefits/VCP, Superior or Davis Vision.

Certain exam diagnoses (e.g. inflammation related to contact-lens wear, pink eye, or other medical problems with the eye) are not covered under routine vision insurance. These are considered medical visits and are billed to your medical insurance instead. We accept Blue Cross Blue Shield, Cigna, Aetna, and Humana medical insurance.

What should I bring to the exam?

Please bring your current glasses (even if you primarily wear contact lenses).  And if you are a contact lens wearer, please bring right and left contact lens boxes.

Can you obtain my records from my previous optometrist or health care provider?

Yes, we can request your records from my previous health care provider or eye doctor if you fill out the form below and bring it to your next appointment. 

AuthorizationtoReleaseHealthCare…

How long are contact lens and glasses prescriptions valid?

By Georgia state law, contact lens prescriptions are valid for one year, and glasses prescriptions are valid for two years.

What is involved in the contact lens evaluation?

The contact lens evaluation involves three parts. First, the doctor looks at the cornea (the front surface of the eye) with a microscope to ensure that there is no inflammation related to contact lens wear. Next, he selects a pair of trial contacts based on the patient’s wear schedule, eye health needs, and prior lens preference. Third, the patient inserts the lenses and the doctor looks at two things: the fit of the lens on the eye using the microscope and the patient’s vision with the lenses. Adjustments are made as necessary.

Will my eyes be dilated?

We now have a retinal camera, so the doctor can use this camera to take a photo of the back of the eye without dilation. Most patients can opt for this instead of dilation. There is a $15 charge, which isn’t covered by insurance.

For patients who don’t opt for retinal photos, we usually dilate patients every other year or so, unless they have a medical condition that requires yearly dilation (e.g. diabetes, hypertension).  Dilation allows the doctor to have a wider view of the retina, where more serious, sight-threatening conditions can occur.  

Once the dilation drops take effect you will notice two things:  first, you will be much more light sensitive, especially when you go outdoors. Please try to bring sunglasses with you to the exam.  If not, we’ll be happy to provide you with sunglasses.  Second,  your vision up close will be much blurrier so it will be difficult to read or see text on a cell phone.  Driving and vision at distance should still be normal.  The light sensitivity and blurriness with small print usually wear off after 2-3 hours.

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